Privacy Statement

Privacy Statement for J Designs Pool & Spa

Welcome to J Designs Pool & Spa, based in Los Angeles, California. We understand the importance of online privacy to our customers and are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including through our self-selection pricing tool, across our website.

1. Information We Collect

When you use our website or self-selection pricing tool, we may collect a variety of data necessary to provide our services. This may include:

  • Personal identification details, such as your name, email address, and phone number.
  • Property information and preferences related to pool and spa features.
  • User interaction data, such as browsing behavior and site usage patterns.

2. Use of Your Information

The information you provide is used to enhance your experience on our website, provide accurate estimates for our services, respond to inquiries, and send updates related to your project. We may also use this information to improve our services and website functionality.

Opt-In and Opt-Out: We offer options for opting in and out of various communications, including updates, marketing messages, and project notifications. For text (SMS) messages, we request explicit consent before sending, and users may opt out at any time.

3. Information Protection

We employ various security measures to safeguard your personal information, including Secure Socket Layer (SSL) technology to encrypt sensitive data transmitted through our website. We retain your data only as long as necessary to provide services or comply with legal obligations.

4. Cookies

Our website uses cookies to improve user experience by remembering preferences and enabling functionalities like our self-selection pricing tool. Cookies help us remember and process the items in your estimate and understand your preferences based on previous or current site activity.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except trusted third parties who assist us in operating our website or conducting our business. All such parties are required to keep this information confidential. Phone numbers and SMS consent details will not be shared with third parties or affiliates for marketing purposes.

6. User Rights

You have rights regarding your data, including accessing, correcting, or deleting your information. To exercise these rights or manage preferences, please contact us using the information below.

7. Changes to Our Privacy Policy

J Designs Pool & Spa reserves the right to update this privacy policy anytime. We will post any changes on this page, and if material changes are made, we will notify users through the website or via email where applicable.

8. Accessibility

This Privacy Policy is always available on our website and in a format accessible to all users. For alternative formats, please contact us.

9. Contact Us

For any questions or concerns regarding this privacy policy, please contact us. You can contact us via email at timetoswim@jdesigns.com or by phone at 866-636-3059.

We value your trust in J Designs Pool & Spa and prioritize your privacy as we work together to create your dream outdoor space.

Last Updated: October 2024